Privacy Policy

Last updated: June 9, 2026

1. Introduction

Welcome to Kaprix Powerhouse Logistics. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our courier services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Kaprix Powerhouse Logistics is the data controller responsible for your personal data. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details below:

3. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

• Identity Data: First name, last name, and business name.
• Contact Data: Billing address, delivery address, email address, telephone numbers, and WhatsApp contact details.
• Transaction Data: Details about payments to and from you, and details of courier services you have purchased from us.
• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website and logistics services.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fulfilling a same day courier booking).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

5. Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance user experience, remember your preferences, and analyze website traffic. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more details, please view our cookie banner settings on the homepage.

6. Payment Processing via Stripe

All credit card and debit card payments are processed securely through our third party payment provider, Stripe. We do not store or collect your payment card details. That information is provided directly to Stripe, whose use of your personal information is governed by their Privacy Policy. Stripe adheres to the standards set by PCI DSS as managed by the PCI Security Standards Council.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact our support team at [email protected]. We aim to respond to all legitimate requests within one month.